Privacy Policy

Last Updated: June 2025

3DEN Installs ("we", "us", "our") is committed to protecting your privacy.

1. What Information We Collect

We collect the information you voluntarily provide through our eligibility checker, including:

• Contact details (Name, Email, Phone Number, Postcode)
• Information about your property (e.g., homeownership status)
• Information regarding your potential eligibility for ECO4 grants (e.g., benefits received)

2. How We Use Your Information

We use your information for the sole purpose of:

• Assessing your likely eligibility for an ECO4 grant.
• Passing your details to a certified installer partner so they can contact you to arrange a home survey.

3. Who We Share Your Information With

With your explicit consent, we will share your information with one (1) TrustMark/MCS certified installation company that operates in your local area. We will never sell your data or share it with any other third parties without your permission.

4. Data Security

We take reasonable steps to protect your data. All data submitted via our website form is handled by a secure third-party service (FormSubmit) and sent directly to our secure email.

5. Your Rights

Under GDPR, you have the right to access, correct, or request the deletion of your personal data. To do so, please contact us via the details on our website.

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